Purnama J, Anita. Human Resource Practices for Service Excellence in the Hospitality Industry: A Systematic Literature Review. Jurnal Pustaka Nusantara Multidisplin [Internet]. 2026 Aug. 14 [cited 2026 Oct. 18];4(4). Available from: https://journalpustaka.com/index.php/jpnm/article/view/1570